Reports About the Wholesale Demise of Claims Against Employers Under the Fair Credit Reporting Act (FCRA) are Premature

  • Lawsuits against employers under the FCRA show no signs of abating in 2023, including nationwide class actions.
  • Employers can fortify efforts to comply with the FCRA by, among other things, reviewing their policies and procedures and providing FCRA compliance training.

The continued filing of lawsuits against employers under the FCRA underscores the need for in-house counsel, Human Resources, and Talent Acquisition to comply with the statute, especially the “pre-adverse action” notice requirement in 15 U.S.C. § 1681b(b)(3)(A).1 

Employers have had some recent success knocking FCRA claims for “informational injuries” out of federal court by contesting the plaintiff’s “standing” under Article III of the U.S. Constitution.2  These victories hinge on the federal constitutional requirements for a plaintiff to pursue any claims in federal court (e.g., injury-in-fact), not on the merits.3  Courts remain split on the rules for standing to bring pre-adverse action notice claims, however, and it is a mistake to assume the standing cases allow employers to let their guard down.4  They do not. 

Even apart from the circuit court split on standing rules, the FCRA allows claims in federal or state court (i.e., there is concurrent jurisdiction), and state courts may not be bound by Article III even when adjudicating claims under a federal statute.5

Pre-Adverse Action Notice

As a reminder, if an employer intends to take any “adverse action” against a candidate based on information in a background report (e.g., criminal convictions), the employer must follow a two-step notice process.  First, before the employer takes any adverse action (e.g., rescinds a conditional job offer), the employer must send a pre-adverse action notice, including copies of the report and the Consumer Financial Protection Bureau’s Summary of FCRA Rights,6 and provide the candidate with a meaningful opportunity to review the documents and raise concerns about any inaccurate or incomplete information.7  (Candidates also have a right to “dispute” the report directly with the consumer reporting agency under 15 U.S.C. § 1681i.)  Second, if the employer decides to take the adverse action, the employer must send an “adverse action” notice.8

The plaintiff’s bar routinely asserts pre-adverse action claims as nationwide class actions seeking to recover statutory damages under 15 U.S.C. § 1681n.  The plaintiff must prove the FCRA violation was “willful” (i.e., intentional or reckless) to recover statutory damages.  Recent cases have refused to dismiss pre-adverse action notice claims without a jury trial if the plaintiff presented evidence of willfulness, including evidence the employer lacked policies and procedures for using background reports and failed to train employees about complying with the FCRA.9  Prudent employers will mitigate against this risk by, among other things, establishing necessary policies and procedures and providing training. 

Because FCRA lawsuits against employers will not abate in 2023, employers should ensure that fortifying FCRA compliance, including conducting audits, remains on their to-do list this year.  Because the so-called “ban the box” laws governing the use of criminal records layer on top of the FCRA’s requirements in some jurisdictions, employers also should ensure they remain vigilant in complying with and providing training regarding these laws.10